General FAQ
About Our Watches
Shipping FAQ
Payment Methods FAQ
Disclosure and Privacy FAQ
Do you have a physical store and address as well?
No, currently we have no other retail location other than our online store.
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Why would I want to buy a replica watch instead of a real one?
The reason why replica watches are so popular is because you can look classy and professional, yet not have to spend tens of thousands of dollars doing it. These watches look identical to the ones you will find at the jewellery store selling for prices most people would not be able to afford. There is no reason why these beautiful watches should only be limited to the rich, but to everyone who wants to add a touch of class to their life style.
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Are these watches of high quality or will they break after I open the box?
It depends on how you wear it. If you wear it regularly, it will last a few years without any problems. The watches we offer are of a very high quality. These are not the cheap quality watches you will find on the streets that will break after a few days, these will last for years! We are so confident in our watches, we offer an exchange or refund for any watches if they are ever defective. View our Warranty section to see types of warranties and details.
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What types of watches do you sell?
To view a complete list of brands of watches we have to offer, click on Home and on the left side of the page, you will see a selection of brands we carry. Select the brand from the sub category which you are interested in. A full list of that particular brand will be available once selected.
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Do you sell other brands of watches in addition to those advertised at your site?
Not at the current moment. All the brands we sell are shown in the Home section.
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Will you be offering other brands in the future?
Yes, we may add new brands of watches to our website in the future depending on the availability of brands from our supplier.
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I have seen other websites that offer them for cheaper, why are yours more expensive?
The price of the watches depends on the quality; many websites will carry the lowest quality available and sell them for cheaper, but they will not last very long. Most of these other websites will not have a live support or phone line available for customers to contact them when there are any problems. We on the other hand, provide online customer support or telephone support, to better suit your needs.
Can you lower your prices anymore?
Unfortunately, as much as we’d like to lower our prices, our profit margin is already very small and we are selling them almost at the same price we get them. We offer the best prices for our quality of watches.
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Do you have a catalogue with all your watches available?
No we do not but our website is printer friendly and you can print out any pictures of any watches from our website.
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What is a replica watch and how is it different from the real watches?
A replica watch is a watch made similar to that of the real brand ones, except, at a much lower cost. A real Rolex can go up to hundreds of thousands of dollars, but you can get a replica similar to that one, for only a few hundred dollars. This allows the normal everyday person to be able to look and feel classy, without having to actually spend such ridiculous amounts of money on it.
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What is Automatic Movement?
A watch whose mechanism is fitted with a device, (rotor) that automatically winds the spring by using the force of gravity. An automatic is a mechanical watch whose mainspring is wound as a result of the wearer's arm motion. The movement of the wrist and body causes the rotor, a metal weight attached to a winding mechanism, to pivot freely on its staff in the center of the movement. The rotor rotates back and forth in a circular motion at the slightest action of the wrist. The rotor's movement winds the mainspring, a flat coiled spring that powers mechanical watches.
Rolex refers to its automatic watches as "perpetual." Automatic, self-winding and perpetual all mean the same thing: the watch winds itself. Many people appreciate the craft involved in making a mechanical automatic movement. They like the fact that this technology is hundreds of years old, involves many moving parts, and yet keeps very accurate time. (Many automatics come with glass backs which enable the wearer to view the action of the rotor and other moving parts.) They appreciate the human element involved in an automatic watch, that the movement is assembled by hand. Others like the fact that automatics run on so-called "clean," natural energy--wrist power.
A person's normal arm and wrist motion will keep an automatic watch properly wound. If you haven't worn an automatic in a while, it is best to wind the stopped watch before putting it on. Ten to 15 turns of the crown is usually enough to give full power to the mainspring.
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Are the leather bands real leather?
Yes, all watches that come with leather bands are 100% genuine leather
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Are the watches water-resistant?
Cheap replicas will never hold up under water. Get caught in the rain once and it is as good as gone. While we don't expect that a replica should be worn for diving or swimming, it will not be broken when in contact with water.
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What is meant by automatic, chronograph, and quartz?
Automatic, or self-winding, means the watch has a self-winding mechanism which allows it to run on its own without batteries. The advantage is; batteries are not required. The disadvantage is; they should be serviced every few years to make sure they run smoothly.
Chronograph are the little dials (or 'clocks') which appear within the watches themselves. They are normally used as stopwatch timers, or tell you the date.
Quartz means the watch runs on a battery. One disadvantage is, they normally have fewer markings and details than self-winding watches, and you have to change the battery every so often.
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What is meant by sweeping second hand, and which watches have it?
A sweeping second hand simply means that the second hand sweeps smoothly instead of ticking once every second. Basically, it is just a bunch of very small, rapid, tiny ticks combined that makes it look like it is sweeping smoothly. All automatic watches have a sweeping second hand, and all battery-run (quartz) and chronograph watches have a ticking second hand.
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Why does my automatic replica stop ticking and losing time?
When you first receive your automatic replica, you need to wind it for 3 minutes straight before wearing it. If you wear it everyday, it will continue to wind itself on your wrist when you move around and walk. If you stop wearing it for more than approximately 2 days, the watch will need to be reset, but will then automatically wind itself once you start wearing it again. The disadvantage to this is pretty clear.
Your watch doesn't keep time if you don't wear it constantly. The advantages are that you don't ever have to replace a battery, the watch keeps great time when it's running, and most of all, this type of movement is exactly what the originals use!
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How do I set time?
To set time, you need to turn button in anti-clockwise direction if you have a screw-in lock watch. You need to softly pull the button out a little bit. The best way to do this is to use first and second finger and use finger knuckle as a lever in order to pull the button out with as little force as possible. You can feel a little "click"! Now you can set the time by turning it anti-clockwise. This would turn the minute-hour hands forward until you set the right time. When time is set, push the button back and turning the button clockwise for a few rounds. See our Setting Watch Time page for more information on setting the time
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I have a watch with a date, how do I change the date?
To change date and time you need to do the following. If you have a screw-in button like Rolex, you need to turn the button anti-clockwise for a few rounds until the button is loose. Then you need to pull the button out softly by using your thumb nail and first finger nail, softly and without force. You should feel a "click" here. There are two steps when you pull the button out. The first step is for setting the date (and Day if you have a Rolex Day-Date). The second step is for setting the local. You can only set Date forward by turning button in one direction. When you are done with setting date and time, push back the button and wind it clockwise for a few times. No need to lock it. See our Setting Watch Time page for more information on setting the time
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How long does it take to ship out your watches?
It takes 3-7 business days to delivery to North America. For all international orders, packages take 8-14 business days. (Business days - excludes weekends and holidays.)
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How much does shipping cost?
The price of shipping varies depending on how many watches you order. These are the shipping costs for North America;
| Unites States Ground Service |
$14.95 |
| Canada Ground Service |
$14.95 |
| International |
$29.95 |
| |
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Do you ship out the watch on the same day that I order it?
Yes we usually do our best to get it out the same day you place your order but sometimes it can take up to 72 hours. Once your order has been verified and confirmed by our verification staff, the order will be sent out to our packaging and shipping department. It will then take 3-7 business days for the package to arrive, from the time your order was processed. (Business days - excludes weekends and holidays.)
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It has been 3 days since I placed my order, how come it still hasn't been shipped yet?
Depending on which style of watch you ordered, it may have to be custom made, as some watches are made to order. Some of the more exotic watches can take up to 3-5 business days for it to be shipped out. As soon as your watch is shipped out, you will be notified of it in your Members Section. The status of your watch will indicate as "Shipped".
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How does my package get shipped out?
Your package is delivered to you by USPS in the US or via your local postal service in any other country.
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How long does it take to ship out your watches?
It takes 3-7 business days to delivery to North America. For all international orders, packages take 8-14 business days. (Business days - excludes weekends and holidays.)
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Do you deliver to P.O. Boxes as well?
Yes, we deliver to P.O. Boxes as well.
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Do you deliver to other countries other than the U.S.A. as well?
Yes, we deliver world wide, except to Singapore, Indonesia and some others. If your country is NOT listed in the checkout process we do not ship to your country..
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What happens if the package is damaged or missing when I receive it?
If your watch is damaged or missing contact us and notify us of the situation, we will ship another watch out to you once we receive back the damaged one.
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How much do I have to pay if you reship the product? Do I have to pay for it again?
We will reship the product back to you free of charge and we will not charge you a second time.
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How much longer will it take if you reship the product back to me again?
To reship the package, it will take another 5-7 business days from the day we get this information.
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I'm leaving the country in 2 days; can I have the product shipped to me overnight?
Sorry but we do not offer express overnight shipping.
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How discreet is the package? Will other people know what is inside?
Our watches are sent 100% completely discreetly. There is no mention of the content written anywhere on the box. Everything is discreetly packaged in a normal small box.
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Can I pay by other methods? I.e. Cheques, money orders, Paypal, cash?
Unfortunately we only accept credit card payments at the moment. By paying with a credit card, we will have a confirmed statement showing how much was paid and when. Paying by credit card will make it much more efficient for your order to get approved and processed and have it shipped out to you as soon as possible.
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Which credit cards do you accept?
We accept Mastercard and Visa as methods of payments.
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Do you do Cash on Delivery (COD) orders?
No we don't, 80% of COD orders turn out to be scams and cause too many problems- We apologize to the honest people out there.
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When will my credit card be charged?
Your credit card will be billed once your order has been processed and accepted by our billing department.
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Are there any other hidden fees to pay besides for the product and the shipping?
No, there are no additional fees to be paid. Our online live support, customer support help line, and access to our Member's Area are all included. We are here to do our best to make this experience with us, an excellent one. Customer support and customer satisfaction is our number one priority.
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Do you have a privacy policy?
We have the following privacy statement in order to demonstrate our firm commitment to privacy. At the "Order" form we collect contact information (like your email address) and financial information (credit card numbers). This information is only used to fulfill our customer orders. Financial information that is collected is used to bill the user for products and services. We never abuse your private information by renting, selling or sharing your details.
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Will my telephone number be given out to anyone else?
No, your telephone number and other personal information will never be given to anyone else. It is kept in our database for future reference when you make another order. You will only be contacted when we need to verify your order and if there are any problems with the order.
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Can I withdraw the order placed with your online store?
You can withdraw your order within 24 hours of its placement.
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Can I get my money back if I am not satisfied with your product or service?
Yes, if for any reason you are not satisfied with the product, please contact our staff and notify us of the problem. We will provide you with a return address where you can send the replica watch to. Once we receive the watch, we will immediately have the funds reinstated back onto your credit card.
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How can I contact your site?
Click on the Contact Us page and choose the appropriate department you are trying to reach and we will get back to you usually within 24 hours.
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